Austin 3-1-1

Requests (1,966,392)

  • Parking Violation Enforcement

    1868 Simond Ave, Austin

    Parked in no parking zone

    CLOSED #26-00117775

    Cite Vehicle(s)-Close SR. Cited White SUV, blue vehicle left area.

  • Vicious Dog Complaint

    7207 E Meadow Bend Dr, Austin

    CLOSED #26-00117773

    Job Completed - Close SR. Job#33491.

  • Street Resurfacing

    325 E Riverside Dr, Austin

    3rd request. City repaired the drain a year ago and the asphalt was never fixed. Turning onto the drain plug and a 4inch hole from riverside occurs by hundreds of cars per day.

    CLOSED #26-00117771

    Referred to 311 For Further Review - Close SR. Summary: Routed to 3-1-1 for reassignment. Details: Thank you for your request. Street and Bridge Operations has forwarded this request back to 3-1-1 for the appropriate department assignment. Please forward to Watershed to investigate drainage repair.

  • Pothole Repair

    Spruce Canyon Dr & La Crosse Ave, Austin

    CLOSED #26-00117768

    Hazard Repaired - Close SR. Summary: Street and Bridge Operations completed request. Details: Thank you for your request. Street and Bridge Operations reviewed and completed your request. If you have any questions regarding this request, please contact Street and Bridge Operations Dispatch at (512) 974-8777 and provide work order number 26-209102 as a reference.

  • Traffic Signal - Maintenance

    N Capital of Texas Hwy Nb & N Cap Tx Nb to 2222 Ramp, Austin

    CLOSED #26-00117762

    Issue Has Been Resolved - Close SR. no signal at the location provided.

  • Water Related Issues

    4771 Balcones Woods Dr, Austin

    There’s a lot of water that’s coming from up the street. I live at 4703 Balcones Woods Drive wondering if like a water broke or something, but a lot of water is flown by on both sides of the street.

    CLOSED #26-00117760

    No Problem Found -Close SR. RESOLUTION: NO PROBLEM FOUND, CONTACT AUSTIN WATER DISPATCH CUSTOMER SERVICE CENTER AT 512-972-1000 AND REFERENCE THE FOLLOWING NUMBER FOR MORE DETAILS. SERVICE REQUEST NUMBER: 1459030.

  • Animal Bite

    13264 Pond Springs Rd, Austin

    CLOSED #26-00117758

    Job Completed - Close SR. Job#33488.

  • Animal Protection - Assistance Request

    6307 Bluff Springs Rd, Austin

    CLOSED #26-00117749

    Job Completed - Close SR. Job#33487.

  • Water Related Issues

    2251 Guadalupe St, Austin

    CLOSED #26-00117739

    Property Owner Cancelled Call - Close SR. RESOLUTION: PROPERTY OWNER CANCELLED CALL, CONTACT AUSTIN WATER DISPATCH CUSTOMER SERVICE CENTER AT 512-972-1000 AND REFERENCE THE FOLLOWING NUMBER FOR MORE DETAILS. SERVICE REQUEST NUMBER: 1459022.

  • Traffic Signal - Maintenance

    Airport Blvd & E 12th St, Austin

    CLOSED #26-00117734

    Issue Has Been Resolved - Close SR. The City has added emergency vehicle preemption at this intersection to help first responders get to emergencies more quickly and safely. After an emergency vehicle passes through, the traffic signal may take a few minutes to return to its normal timing, which could cause a delay for some drivers. We understand this may be an inconvenience at times, but it helps ensure emergency crews can respond as quickly as possible. The City will continue to monitor the intersection and look for ways to reduce delays while keeping emergency response a top priority.

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