Austin 3-1-1

Requests (1,947,511)

  • Lost Item in Storm Drainage System

    200 W 2nd St, Austin

    CLOSED #26-00063130

    Item Not Able to be Retrieved - Close SR. Class: SR Created By: Log Type: ITM_IRRETRIEVBLE Summary: Investigation Details Attempted to contact citizen 03/02/2026 no contact information on service request. Per policy citizen must be onsite in order for lost item to be retrieved. Item not retrieved.

  • Injured / Sick Animal

    15804 Jacobson Rd, Travis County

    CLOSED #26-00063124

    Contact Made - Close SR. Job#29036 - - - - The caller states that the dog is vomiting & lethargic. She was ED on after-hours response & was told to reach out for serious health changes. The caller would like to note that the dog is roaming in & out of her yard & that in the morning, we are more than welcome to push open her gate; she will leave it unlocked. - TLH - Made Contact - Educated.

  • Wildlife Exposure

    2622 W Braker Ln, Austin

    Noise

    CLOSED #26-00063121

    Unfounded Complaint - Close SR. Job#29035 - - - - Unfounded Complaint.

  • Dead Animal Collection

    4406 Island Cv, Austin

    CLOSED #26-00063112

    Customer Cancelled Request - Close SR. Canceled per 311 Command Center email " cancel SR 26-00063112 per citizen's request ".

  • Traffic Signal - Maintenance

    2029 W Koenig Ln, Austin

    Signal facing down can barely see the lights

    CLOSED #26-00063111

    Issue Has Been Resolved - Close SR.

  • Adopted/Impounded/Surrendered Animal

    1520 Rutherford Ln, Austin

    CLOSED #26-00063108

    Contacted Caller Via Phone - Close SR. I was able to make contact with the customer and provided him with information about becoming an approved foster.

  • Injured / Sick Animal

    2901 S Lakeline Blvd, Austin

    CLOSED #26-00063101

    Contact Made - Close SR. Job#29034 - - - - Made Contact - Job Completed.

  • Parking Violation Enforcement

    502 E 43rd St, Austin

    Illegally parked

    CLOSED #26-00063097

    Cite Vehicle(s)-Close SR. 1 citation issued.

  • Construction Concerns in Right of Way

    2509 Hancock Dr, Austin

    CLOSED #26-00063096

    Area Inspected - Issue Resolved - Close SR. I picked up traffic devices.

  • Pothole Repair

    2002 Glen Allen, Austin

    Pothole

    CLOSED #26-00063078

    Temp. Repair Complete - Final Pending - Close SR. Class: WORKORDER Created By: Log Type: TEMP_REPAIR Summary: Temporary repair completed, pending final resolution. Details Thank you for your request. Street and Bridge Operations completed your request and has notified the appropriate Street and Bridge Operations workgroup for follow-up, if any. If you have any questions regarding this request, please contact Street and Bridge Operations Dispatch at (512) 974-8777 and provide work order number 26-206905 as a reference.

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