Austin 3-1-1

Requests (2,010,998)

  • Animal Bite

    8113 Texas Plume Rd, Austin

    CLOSED #26-00243851

    Unable to Make Contact - Close SR. Job#43098 - 1st attempt completed- emailed requesting full report details-dispatching to APO - 1st attempt completed- emailed requesting full report details-dispatching to APO - Unable to Make Contact.

  • Traffic Signal - Maintenance

    W 15th St & Lavaca St, Austin

    CLOSED #26-00243848

    Issue Has Been Resolved - Close SR. Monitored traffic via intersection live camera feed. Monitored the traffic signal timing historical and live signal timing for the time reported. The City has added emergency vehicle preemption at this intersection to help first responders get to emergencies more quickly and safely. After an emergency vehicle passes through, the traffic signal may take a few minutes to return to its normal timing, which could cause a delay for some drivers. We understand this may be an inconvenience at times, but it helps ensure emergency crews can respond as quickly as possible. The City will continue to monitor the intersection and look for ways to reduce delays while keeping emergency response a top priority.

  • Traffic Signal - Maintenance

    Beckett Rd & Davis Ln, Austin

    CLOSED #26-00243840

    Issue Has Been Resolved - Close SR. Adjusted video detection then monitored intersection through live graphics, historical timing values, and verified that detection was working at the intersection. The traffic signal is working correctly and according to plan. We will continue monitoring signal operations at this intersection and make adjustments as needed. Thank you.

  • Animal Protection - Assistance Request

    5525 Sunday Silence Dr, Austin

    CLOSED #26-00243828

    Contact Made - Close SR. Job#43097 - - - - Made Contact.

  • Adopted/Impounded/Surrendered Animal

    5711 Vega Ave, Austin

    CLOSED #26-00243825

    Contacted Customer Via Email - Close SR. Requested more information.

  • Water Related Issues

    1508 Richcreek Rd, Austin

    CLOSED #26-00243823

    Minor Problem Resolved - Close SR. RESOLUTION: MINOR PROBLEM - RESOLVED, CONTACT AUSTIN WATER DISPATCH CUSTOMER SERVICE CENTER AT 512-972-1000 AND REFERENCE THE FOLLOWING NUMBER FOR MORE DETAILS. SERVICE REQUEST NUMBER: 1475649.

  • Parking Violation Enforcement

    989 Lund St, Austin

    CLOSED #26-00243812

    No Problem Found - Close SR. No violation found - reported vehicle(s) not at location.

  • Parking Violation Enforcement

    2814 Hemphill Park, Austin

    Car parked and no parking zone. The curb where it is parked as clearly marked as no parking. This is the same car that got reported this morning and the officer attending said there was not an issue. But they were clearly wrong. And not paying attention. On 29th St. side of property.

    CLOSED #26-00243787

    Cite Vehicle(s)-Close SR. 1 citation issued.

  • Parking Violation Enforcement

    12117 Walnut Park Xing, Austin

    12-5-9 violation. Commercial vehicle parking overnight in residential area.

    CLOSED #26-00243786

    Cite Vehicle(s)-Close SR. 2 citations issued.

  • Parking Violation Enforcement

    12117 Walnut Park Xing, Austin

    12-5-9 violation. Commercial vehicle parking overnight in residential area.

    CLOSED #26-00243783

    Cite Vehicle(s)-Close SR. 2 citations issued.

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