Requests (2,357)

Referred to 311 For Further Review - Close SR. Summary: Investigations Details: During investigation it was found that the issue is within the right of way and not with Watershed's infrastructure. Please forward this to Texas Public Works for further investigation. See the attached photos.

No Action Needed - Private Flooding Issue - Close SR. Summary: Investigations Details: During investigation it was found that Watershed does not have any infrastructure between these two properties. This is a private flooding issue between two properties; there are no actions for Watershed to take at this time. See attached photos.

No Work Planned - No Problem Found - Close SR. Summary: Investigations Details: During investigation all of Watershed's infrastructure at this location were checked and there were no issues found. There are no actions for Watershed to take at this time. Please see attached photos.

No Work Planned - Future Project - Close SR. Summary: Investigation Details: An email containing the Citizens contact information has been sent to Austin Watershed Protection Departments Field Engineering team requesting them to contact and update the citizen. .

No Action Needed - Private Flooding Issue - Close SR. Summary: Investigations. Details: This service request pertains to an apartment complex, which makes it a private matter between a resident and the apartment complex management. Watershed protection does not have jurisdiction over private property.

Flooding Event Documented - Close SR. Summary: Investigations. Details: This service request has been assigned to the Watershed Protection Engineering Department, once they conduct an assessment of the area they will contact the citizen with an update. Due to the current workload, there is no a specific time frame for a callback at this time.

Future Work Scheduled - Close SR. Summary: Investigation Details: Citizen is concerned about the water not draining in front of her home. She is worried it may flood her yard. Please inspect and give her a callback. .

Future Work Scheduled - Close SR. Summary: Investigation Details: Work order number 26-222162 has been created for Austin Watershed Protection Field Engineering to conduct an assessment in the future of the flooding at the location of 5311 West Gate Blvd.

No Action Needed - Close SR. Summary: investigation Details: site to site civil issue. watershed protection has no drainage easement. Citizen has been contacted.