Drainage Pond Maintenance

Vegetation Maintenance - Close SR. Summary: Pond Flag 258Details: After attempting to call the customer at 9:28 AM, I followed up with this email:Good Morning Jessica,I am following up with this email after my attempted phone call just now. I did also leave you a voice mail. To answer your question about a specific date scheduled to maintain the pond on Aldea Drive: I am sorry but I cannot provide that information. The contractor has to consider the weather, number of employees who show up to work, contracts they have with other entities or even other city departments, among probably a dozen other variables. Rainy weather like we have been having the past two days can really delay their ability to get into the ponds. When the ground is very saturated their equipment can get stuck and it can also cause ruts in the pond basins, which is not desirable.There is a list of ponds for each month of the year that the contractor must complete by the end of each month and that is the only real schedule I can provide. Before I started working in this position three years ago, there was not even a specific month scheduled for each pond. The year was divided up into quarters and each of the 600+ ponds on our Master List were maintained at some point within each three-month window. However, I have made changes so that ponds like yours with invasive Johnson Grass receive more frequent mowing (6x instead of 4x annually) and they receive more mowing during the Spring, when the grass is growing the fastest.Today is July 15th so we are right at the halfway mark for the month. There are still two more weeks left in the month for the contractor to complete the work. I have notified them of every service request that you and others have made, as is my practice. However, it is up to them to complete the work in the order that makes the most logical sense to them.I apologize that I cannot provide a more specific date for the mowing. I wish I could. Please let me know if you have any further questions or concerns.Have a great day!A picture containing text, clipartAI-generated content may be incorrect. <data:image/png;base64,R0lGODlhVQBVAHcAMSH+GlNvZnR3YXJlOiBNaWNyb3NvZnQgT2ZmaWNlACH5BAEAAAAALAAAAABVAFUAhwAAAAAAAAAAMwAAZgAAmQAAzAAA/wAzAAAzMwAzZgAzmQAzzAAz/wBmAABmMwBmZgBmmQBmzABm/wCZAACZMwCZZgCZmQCZzACZ/wDMAADMMwDMZgDMmQDMzADM/wD/AAD/MwD/ZgD/mQD/zAD//zMAADMAMzMAZjMAmTMAzDMA/zMzADMzMzMzZjMzmTMzzDMz/zNmADNmMzNmZjNmmTNmzDNm/zOZADOZMzOZZjOZmTOZzDOZ/zPMADPMMzPMZjPMmTPMzDPM/zP/ADP/MzP/ZjP/mTP/zDP//2YAAGYAM2YAZmYAmWYAzGYA/2YzAGYzM2YzZmYzmWYzzGYz/2ZmAGZmM2ZmZmZmmWZmzGZm/2aZAGaZM2aZZmaZmWaZzGaZ/2bMAGbMM2bMZmbMmWbMzGbM/2b/AGb/M2b/Zmb/mWb/zGb//5kAAJkAM5kAZpkAmZkAzJkA/5kzAJkzM5kzZpkzmZkzzJkz/5lmAJlmM5lmZplmmZlmzJlm/5mZAJmZM5mZZpmZmZmZzJmZ/5nMAJnMM5nMZpnMmZnMzJnM/5n/AJn/M5n/Zpn/mZn/zJn//8wAAMwAM8wAZswAmcwAzMwA/8wzAMwzM8wzZswzmcwzzMwz/8xmAMxmM8xmZsxmmcxmzMxm/8yZAMyZM8yZZsyZmcyZzMyZ/8zMAMzMM8zMZszMmczMzMzM/8z/AMz/M8z/Zsz/mcz/zMz///8AAP8AM/8AZv8Amf8AzP8A//8zAP8zM/8zZv8zmf8zzP8z//9mAP9mM/9mZv9mmf9mzP9m//+ZAP+ZM/+ZZv+Zmf+ZzP+Z///MAP/MM//MZv/Mmf/MzP/M////AP//M///Zv//mf//zP///wECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwECAwj/AAEIHEiwoMGDBwe5EJjFRRYsDRkuREixosWLGAlioUHDoYuOHV18HNmQBpaTGVOqTNmwpQssHmE2lPkypscsK3PqFDgyZE2RPmECFfmzJw0AWHYqPehyZk2aMKPalOqU6sSlSk/23AqSq9euYEdGxarTptOzNdFCNZu2LUyyKcUSFVqUrt25eEXe1fvxKFyKSac+HSy1MOHDhq3i/GsQZtjHRIdCjiz569akjAXScLm26kssCjsPHgQa4mC1ZjMjzTuS7+ZWrrC1outT5KBW2HLrdjWoId+hvz/DFewZ5m3dswWb1M2cOW+3p9uSdWzZdnPqXR02346cKOSumJVy/2bbMTZzhWhfcl+PzRV01It17q3rYtB21urZr1cYfH74lKYlNtp2g3RkmH76hYbYaSthZxkW5u3mYEf2cdcKImQksl4r322ll0psrUVDhc69h9t2XuRAwQ8UjHHidQaGaFNcwQWlF3d0/UQic2RQQEEFFKiYwyzbuWcjcD/5ZZGMVLWwY27JHbgdIkCyaCUFZHCn4FqKXaRVhyC9qJtCYT2ZG4tApvkjBWJCWVmH/zH1XlvL3YcWDW1ik8iKQfKp4g854NgRfG4BZhJrd5nJH21YcKdinz6qmKaGzfFHX38vISSYgFjkOUgLhpmZiJB+lpplc60Ut2BEB03oVX7XVf/mQp49qmnrj4FuJxSYYrUqI1qKDtoWd2uy+GefaCKyXSK/vmeQd6z5hC.